Linear encoders and Digital Readouts manufactured by ZS Instruments in the USA come with three (3) years limited warranty and guaranteed to be free of manufacturing defects in materials and/or workmanship. If product is found to be defective within 3 year period from the date of original purchase, ZS Instruments will replace or repair the product free of charge. See below for limitations.
All defective products must be first returned to ZS Instruments and pass an inspection process for warranty claim to be approved. ZS Instruments, under its sole discretion, will repair, replace or refund the cost of the defective products. Defects caused by normal wear and tear, improper installation, use for not intended purpose and/or abuse are not covered.
Warranty is void if any part of the product was physically damaged, submersed in liquids, subjected to electrostatic discharge or Electromagnetic Pulse, altered by any way, disassembled, or repaired by unauthorized personnel.
This warranty does not apply to installation and shipping costs. Any expenses occurred as a result of ZS Instruments product failure, including but not limited to product installation, and defective output are sole responsibility of the purchaser.
ZS Instruments makes no warranty, express or implied, as to merchantability or fitness for a particular purpose. ZS Instruments shall not be liable for any direct, indirect, punitive, incidental or consequential injury, loss or damage, including but not limited to lost data, lost savings, production downtime, cancellation of contracts, lost profits or lost business opportunity arising from the use of ZS Instruments products
This warranty applies only to LE-50, LE-10 and LE-05 Linear Encoders, DR300 and DR400 series Digital Readout Displays. Warranty terms for other categories of products and other models of linear encoders may vary.
The liability of ZS Instruments under this warranty may not exceed the original purchase price of the product, regardless of legal theory applied, including but not limited to, contract, warranty, negligence, or strict liability.
ZS Instruments products are not authorized for use in critical applications. Critical applications defined herein as systems in which the failure of a single component could cause a life loss or substantial property damage (life support systems, nuclear, military etc). If you intend to use our products in such applications, you must first obtain a written authorization and have a written agreement with ZS Instruments regarding such a use.
If you have any questions related to ZS Instruments Products, Installation, Warranties, or Returns, please feel free to contact us